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Privacy Policy

This Privacy Policy describes how brelokz.com (the "Site" or "we") collects, uses and discloses your personal information when you visit or make a purchase on the Site.

Contact

After reviewing this policy, if you have any additional questions, would like more information about our privacy practices, or would like to file a complaint, please contact us by email at info@brelokz.com

Collection of personal information

When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Information". See the list below to learn more about what personal information we collect and why.

  • Device Information
    • Purpose of collection: to load the Site accurately for you, and to perform analysis on Site usage in order to optimize our Site.
    • Source of collection: Collected automatically when you access our site using cookies, log files, web beacons, tags or pixels
    • Disclosure for commercial purposes: shared with our subcontractor Shopify
    • Personal Information Collected: Web browser version, IP address, time zone, cookie information, sites or products you view, search terms, and how you interact with the site.
  • Order Information
    • Purpose of collection: to provide products or services to you in order to fulfill our contract, to process your payment information, to arrange shipping and to provide you with invoices and/or order confirmations, to communicate with you, to review our orders for detect any potential risk or fraud and, where consistent with the preferences you have shared with us, provide you with information or advertisements relating to our products or services.
    • Source of Collection: Collected from you.
    • Disclosure for commercial purposes: shared with our subcontractor Shopify.
    • Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
  • Customer Support Information
    • Purpose of collection: to provide customer support.
    • Source of collection: collected from you

Minors

The Site is not intended for persons under the age of 18. We do not intentionally collect personal information from children. If you are the parent or guardian and believe your child has provided us with personal information, please contact us at the above address to request deletion.

Sharing of personal information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example :

  • We use Shopify to power our online store. To learn more about how Shopify uses your personal information, click here : https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Data to provide you with targeted advertisements or marketing communications which we believe may be of interest to you. For example :

  • We use Google Analytics to help us understand how our customers use the Site. To learn more about how Google uses your personal information, click here : https://www.google.com/intl/en/policies/privacy/. You can also deactivate Google Analytics at the following address : https://tools.google.com/dlpage/gaoptout.
  • We use Shopify Audiences to help us show ads on other websites with our advertising partners to shoppers who have purchased from other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers that may be of interest to you.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how -does-it-work.

You can opt out of targeted advertising by:

  • FACEBOOK - https://www.facebook.com/settings/?tab=ads
  • GOOGLE - https://www.google.com/settings/ads/anonymous
  • BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

    Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at https://optout.aboutads.info/.

    Use of personal information

    We use your personal information to provide our services to you, which includes: listing products, processing payments, shipping and fulfilling your order, and keeping you up to date with new products, services and offers.

    Legal basis

    In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information on the following legal bases:

    • Your consent;
    • The performance of the contract between you and the Site;
    • Compliance with our legal obligations;
    • The protection of your vital interests;
    • For the performance of a task carried out in the public interest;
    • For our legitimate interests, which do not override your fundamental rights and freedoms.

    Conservation

    When you place an order through the Site, we retain your Personal Data for our records, unless you ask us to delete this information. For more information on your right to erasure, please see the "Your rights" section below.

    Automatic decision making

    If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (which includes profiling), where that decision-making has a legal effect on or affects you otherwise significantly.

    We [DO/DO NOT] fully automated decision-making that has legal or otherwise significant effect using customer data.

    Our Shopify processor uses limited automated decision making to prevent fraud that has no legal or otherwise significant effect on you.

    Services that include automated decision-making elements include:

    • A temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
    • Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

    Your rights

    GDPR

    If you are an EEA resident, you have the right to access the personal information we hold about you, port it to a new service, and request that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact information above.

    Your Personal Information will initially be processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with GDPR, see Shopify's GDPR whitepaper : https://help.shopify.com/en/manual/your-account/privacy/GDPR.

    CCAC

    If you are a California resident, you have the right to access the personal information we have about you (also known as a "right to know"), port it to a new service, and request that your personal information is corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact information above.

    If you wish to designate an authorized agent to submit such requests on your behalf, please contact us at the above address.

    Cookies

    A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as logging in and region selection). This means you don't have to re-enter this information each time you return to the site or navigate from page to page. Cookies also provide information about how people use the website, for example if it is their first visit or if they are frequent visitors.

    We use the following cookies to optimize your experience on our site and to provide our services.

    Cookies necessary for the operation of the store

    Last name Function Duration
    _ab Used for administrative access. 2y
    _secure_session_id Used in connection with browsing in a storefront. 24 hours
    _shopify_country Used in connection with checkout. session
    _shopify_m Used to manage customer privacy settings. 1y
    _shopify_tm Used to manage customer privacy settings. 30 minutes
    _shopify_tw Used to manage customer privacy settings. 2w
    _storefront_u Used to facilitate updating customer account information. 1min
    _tracking_consent Tracking preferences. 1y
    vs Used in connection with checkout. 1y
    basket Used in connection with the shopping cart. 2w
    basket_currency Used in connection with the shopping cart. 2w
    cart_sig Used in connection with payment. 2w
    cart_ts Used in connection with payment. 2w
    cart_ver Used in connection with the shopping cart. 2w
    checkout Used in connection with checkout. 4w
    checkout_token Used in connection with payment. 1y
    checkout_dynamic_put_on_the_trolley Used in connection with payment. 30 minutes
    hide_shopify_pay_for_checkout Used in connection with cash register. session
    keep_alive Used in connection with the location of the buyer. 2w
    master_device_id Used in connection with merchant login. 2y
    previous_step Used in connection with checkout. 1y
    remember_me Used in connection with cash register. 1y
    secure_customer_sig Used in connection with client login. 20y
    shopify_pay Used in connection with payment. 1y
    shopify_pay_redirect Used in connection with payment. 30 minutes, 3w or 1y depending on the value.
    storefront_digest Used in connection with client login. 2y
    tracked_start_checkout Used in connection with checkout. 1y
    checkout_one_experiment Used in connection with checkout. session

    Reports and Analytics

    Last name Function Duration
    _landing_page Landing page tracking. 2w
    _orig_referrer Landing page tracking. 2w
    _s Shopify analysis. 30min
    _shopify_d Shopify analysis. session
    _shopify_s Shopify analysis. 30min
    _shopify_sa_p Analysis of Shopify regarding marketing and referrals. 30 minutes
    _shopify_sa_t Shopify's marketing and referral analytics. 30 minutes
    _shopify_y Shopify analysis. 1y
    _y Shopify analysis. 1y
    _shopify_evids Shopify analysis. session
    _shopify_ga Shopify and Google Analytics. session

    How long a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.

    You can control and manage cookies in different ways. Remember that deleting or blocking cookies may have a negative impact on your user experience, and some parts of our website may no longer be fully accessible.

    Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser's controls, which are often found in your browser's "Tools" or "Preferences" menu. Further information on how to change your browser settings or how to block, manage or filter cookies can be found in your browser's help file or on sites such as: www.allaboutcookies.org.

    Also, please note that blocking cookies may not completely prevent information from being shared with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

    Do Not Track

    Please note that due to the lack of a consistent industry understanding of how to respond to "Do Not Track" signals, we do not change our data collection and use practices when we detect a such signal from your browser.

    Amendments

    We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

    Complaints

    As stated above, if you wish to file a complaint, please contact us by email at info@brelokz.com

    If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the competent data protection authority. You can contact your local data protection authority or our supervisory authority at : https://www.priv.gc.ca/en/ .